Last Updated: March 7, 2026
By accessing and using the Hind Ki Fragrances website, you accept and agree to be bound by the terms and provision of this agreement.
We strive to provide accurate product descriptions and images. However:
Image Disclaimer: All product images on this website are for pictorial representation purposes only and are intended solely to give a general visual impression of the product. The actual product, including its bottle, packaging, color, or design, may vary from what is depicted. Hind Ki Fragrances makes no warranty or representation as to the accuracy of any product image. No claim, dispute, or liability shall arise on account of any difference between the image displayed and the actual product delivered. Customers are encouraged to contact us prior to purchase if they have any specific queries regarding product appearance.
Pricing: All prices are in Indian Rupees (₹) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice.
Payment: We accept UPI payments through Razorpay. Payment must be received before order processing. By providing payment information, you confirm that you are authorized to use the payment method.
Payment Security: All payments are processed securely through Razorpay's encrypted payment gateway. We do not store your payment card details.
Order Confirmation: You will receive an order confirmation via WhatsApp and/or email after successful payment. This confirmation does not signify acceptance of your order.
Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including product unavailability, errors in pricing or product information, or suspected fraud.
Delivery: Delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or courier issues.
Delivery Address: Please ensure your delivery address is correct. We are not responsible for orders delivered to incorrect addresses provided by you.
We appreciate your understanding that returns and refunds are not possible for our fragrances. This isn't just a policy choice—it's a practical necessity based on how we craft each order for you.
Here's why: Each bottle you receive is freshly filled and packaged individually from our master bulk containers just for your order. Unlike pre-packaged retail products, your attar is prepared specifically for you at the time of your purchase. Once a bottle is filled, sealed, and sent to you, we cannot accept it back or resell it—both for hygiene reasons and to maintain the integrity and authenticity of our products.
Think of it like getting a freshly prepared meal at a restaurant—once it's made for you, it can't be returned to the kitchen. Similarly, once your fragrance is decanted from our bulk supply and packaged for you, that bottle becomes yours alone.
Because fragrance is such a personal choice, we strongly encourage you to explore our Discovery Sets first. These sample packs let you try multiple fragrances at an affordable price before committing to full bottles.
This way, you can discover what truly resonates with you, test how scents develop on your skin throughout the day, and make confident decisions about your full-size purchases. It's the best way to avoid regret and find your signature scent!
We stand behind our quality. If you receive a damaged, leaking, or defective product, please contact us within 48 hours of delivery with clear photos showing the issue. We will immediately provide a replacement or full refund, including return shipping costs. Your satisfaction with product quality is our priority.
We truly appreciate your understanding and support of our small-batch, made-to-order approach. It's what allows us to offer you authentic, high-quality fragrances at accessible prices while maintaining the highest standards of freshness and purity.
Bulk order inquiries are subject to separate terms and conditions. Please contact us through our Bulk Inquiry form for custom quotes and terms. Bulk orders may require advance payment and have different return policies.
When using our website, you agree not to:
All content on this website, including text, graphics, logos, images, and software, is the property of Hind Fragrances and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
This website and all products are provided "as is" without any warranties, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components. Fragrance preferences are subjective, and we cannot guarantee satisfaction with any product.
To the fullest extent permitted by law, Hind Fragrances shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.
At Hind Fragrances, we take great care in crafting our products using both natural and carefully selected synthetic fragrance ingredients. While our attars are generally well-tolerated and free from common allergens, we want to be transparent about potential sensitivities.
Important Note: Although we strive to create allergen-free formulations, individual skin chemistry varies greatly, and what works beautifully for one person may cause sensitivity in another. Fragrance compounds, whether natural or synthetic, can occasionally trigger reactions in those with particularly sensitive skin or specific allergies.
Before applying any new fragrance extensively, please perform a simple patch test:
This simple precaution can help prevent discomfort and ensure you have a pleasant experience with our fragrances.
Legal Disclaimer: While we maintain the highest quality standards and use skin-safe ingredients, Hind Fragrances cannot be held responsible for individual allergic reactions or skin sensitivities. Each person's skin is unique, and what may be safe for most may not suit everyone. By using our products, you acknowledge understanding this inherent variability and accept responsibility for monitoring your own skin's response.
You must be at least 18 years old to make purchases on this website. By placing an order, you confirm that you are of legal age.
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Haryana, India.
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.
If you have any questions about these terms and conditions, please contact us:
Business Name: Hind Ki Fragrances
Email: support@hindkifragrances.com
Phone: +91 9217003565
WhatsApp: +91 9217003565
By making a purchase or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.